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Customer Support
hello@jamesly.info
Monday and Friday 12–6pm PST.
Custom Jewelry
Made to Order / In-Stock Items
Made to order takes 10-15 business days to manufacture.
In-Stock Items are fulfilled within 2 business days.
Shipping
US Orders:
STANDARD 3-5 business days (orders $200+): Free Shipping
STANDARD 3-5 business days (orders less than $200): $20 Shipping
EXPEDITED 2 business days: $30 Shipping
OVERNIGHT 1 business day: $50 Shipping
Returns
We will happily accept exchanges of full-priced merchandise within 14 days of purchase for item exchange or store credit only. Exchanges are limited to one per transaction. Customer is responsible for all shipping expenses.
Please note that all returns must be new, unused, and with tags still attached. Shoes and accessories must be returned in their original boxes, and original boxes must be placed inside a separate shipping box. All returns will be checked.
Legal
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